We're excited to announce a new feature that will make your experience with VerbumCall even smoother and more efficient!
Assets related:
- Help Center Article
What's New?
Our users can benefit from a brief, customized welcome message when they use VerbumCall through their designated phone numbers as their over-the-phone interpreter (one device, two language mode).
This message helps all users understand how to engage with VerbumCall effectively.
How to Replay the Message?
At any point during the call,
press the # key
to replay the welcome message. This allows you to hear the instructions as many times as necessary.Important Information:
This feature is available when both parties are in the same room and using any phone set (or mobile) in speaker mode. Note that
it is not available for conference calls.
Why This Matters?
Enhanced Understanding
By replaying the welcome message, participants can revisit key points about speaking in their native language and take turns to pause for clarity. This reinforcement ensures that all parties are clear on how to interact effectively during the conversation.
Increased Confidence
Listening to the instructions again can build confidence in using our interpretation service, making the communication experience smoother and more efficient for everyone involved.