improved
VerbumCall
⚙️PII feature improvement for VerbumCall
We're thrilled to announce a significant improvement to our Personal Identifiable Information (PII) feature!
[Knowledge base article](https://www.onemeta.ai/help-center/pii-language-context
)
What's New?
Our PII feature now works better depending on the detected language region. This means the VerbumCall engine can understand and process PII more accurately across different regions and dialects. 🎯
Why This Matters?
We understand that accuracy in communication is a top concern when using AI-powered over-the-phone interpretation services like VerbumCall. That's why we prioritize your peace of mind by adhering to stringent privacy standards, including SOC2, HIPAA, and GDPR. This commitment ensures that you can engage in sensitive conversations confidently, knowing that your essential information is not only accurately translated but also securely protected.
Region-based context
Different regions and cultures have unique ways of expressing fundamental information such as dates of birth, account numbers, and zip codes. For instance, in English-speaking contexts, the standard date format is Month, Day, and Year (MMDDYY). In contrast, many Spanish-speaking regions prefer the format Day, Month, and Year (DDMMYY). Understanding these variations is essential for effective communication, especially when using VerbumCall, as it allows for accurate interpretation based on the speaker's cultural context.
The benefits
When using VerbumCall, both participants can confidently communicate in their native languages, knowing that the service will accurately capture and interpret the necessary information based on the selected cultural and linguistic context.
We're excited about this update and believe it will significantly enhance your experience with VerbumCall.